Account Security Tips
The more you know about keeping your personal information safe, the more comfortable you'll be. Below you'll find some helpful information on keeping your account information safe.
SECURITY ALERT:
It has come to our attention that fraudulent emails have been sent recently from parties claiming to be representatives of TFCU.
This email states that account access has been restricted, and you must log in to your account to restore access. The link in the email directs you to a false web site, which steals your member number and PIN. Even though this web site looks similar to our Online Banking site, it is not.
Always keep in mind that TFCU will never send emails, call or have web site pop-up windows asking for personal account information.
If you have, by accident, provided this information in one of the situations described, please call our Contact Center immediately to report this fraud at:
763-544-1517
1-800-862-1998 |
| Monday |
7:30am-7:00pm |
| Tuesday to Friday |
8:00am-6:00pm |
If you think your Personal Access Online Banking account security has been compromised:
- Change your Personal Access PIN.
This will prevent any parties that might have gotten your PIN from accessing your account online. Note: This will change your Telexpress PIN as well.
- Contact TFCU Immediately.
Email estaff@tfcumn.org, or call our Contact Center at 763-544-1517 or 1-800-862-1998. If the fraud involves a TFCU Visa® or Check Card, call 1-800-449-7728.
- Carefully watch your account for any suspicous activity.
It's a good practice to check your accounts at least once a week.
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