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Account Security Tips
Account Security Tips > Identity Theft
What is Identity Theft?
Identity theft is when someone uses personal information about you and uses it as a kind of disguise; by using your identity, any crimes they commit appear to be committed by you!
Common scams include stealing confidential information (Social Security number, account information, credit card numbers or other identifying information) and using that information to either clean out your current accounts or open new accounts in your name. After opening these accounts, the criminals run up huge bills - which then creditors contact YOU about for payment. These crimes can ruin your credit history and attach your name to a criminal history that you were not a part of.
How do Criminals Get My Information?
Stealing wallets used to be the best way identity thieves obtained SSNs, driver’s licenses, credit card numbers and other pieces of identification. While still employed, identity thieves now use more sophisticated means:
- "Dumpster diving" in trash bins for unshredded credit card and loan applications and documents containing SSNs.
- Stealing mail from unlocked mailboxes to obtain newly issued credit cards, bank and credit card statements, pre-approved credit offers, investment reports, insurance statements, benefits documents, or tax information.
- Accessing your credit report fraudulently, for example, by posing as an employer, loan officer, or landlord.
- Obtaining names and SSNs from personnel or customer files in the workplace.
- "Shoulder surfing" at ATM machines and phone booths in order to capture PIN numbers.
- Finding identifying information on Internet sources, via public records sites and fee-based information broker sites.
What Can I Do To Protect Myself?
- Keep important personal information in a safe place. To minimize the amount of information a thief can steal, do not carry extra credit cards, your Social Security card, birth certificate or passport in your wallet or purse, except when needed. At work, store your wallet in a safe place. If possible, keep infrequently used documents (Social Security cards, birth certificates, car titles) in a safe or safe-deposit box.
- Guard your Social Security number. Do not carry other cards in your wallet that contain the Social Security number (SSN), except on days when you need them.
- Make sure your mail is secure. If you don't have a locked mailbox, use a post office box or a commercial mailbox service. When you are away from home for an extended time, have your mail held at the Post Office, or ask a trusted neighbor to pick it up.
- When ordering new checks, pick them up at the bank. Don’t have them mailed to your home. If you have a post office box, use that address on your checks rather than your home address so thieves will not know where you live.
- Use post office drop-boxes to mail bills. When you pay bills, do not leave the envelopes containing your checks at your mailbox for the postal carrier to pick up, or in open boxes at the receptionist’s desk in your workplace. If stolen, your checks can be altered and then cashed by the imposter.
- Don't offer information to callers/websites you don't know. Never give out your SSN, credit card number or other personal information over the phone, by mail, or on the internet unless you initiated the contact. Odds are good that offers asking for your personal information in return for a "vacation" or "prize" are fraudulent.
- Always take credit card receipts with you. Never toss them in a public trash container.
- Watch the mail when expecting new credit cards. Contact the issuer if the card does not arrive.
- Order your credit report at least once per year. Credit reports will show any new account activity recorded in your name; if an identity thief has opened accounts in your name, they will show up on this report.
Interested in more information? Check these resources:
- Credit Reporting Agencies
- Equifax (800) 685-1111 (800) 525-6285
- Experian (888) EXPERIAN (888-397-3742)
(888) EXPERIAN (888-397-3742)
- TransUnion (800) 916-8800 (800) 680-7289
- Federal Trade Commission Identity Theft Clearinghouse
- Identity Theft Resource Center
- Privacy Rights Clearinghouse
Additional resources:
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